where it all began
uditure's Premium Audit Service is rooted in dispute resolution. In the pursuit of getting policyholders compliant with their annual policy audit, our founders quickly found that the Premium Audit provision (Worker's Comp, General Liability, and other Commercial lines products) was often overlooked by policyholders. When the existence of this provision was brought to an insured's attention, it was frequently met with disbelief and resistance.
Though the audit provision is a requirement of certain commercial insurance policies, in many occurrences, policyholders incorrectly believed that audit requests were being used as a punitive measure.
The lack of knowledge or understanding regarding the audit requirement has led to confusion, bad feelings, and in some cases severed relationships.
No business wants that!
That's where we come in!
We created a company designed to understand the nuances and intimate details of the businesses we are auditing. A company that listen's beyond the facts and financials provided during an audit. The results are accurate exposures that paint a precise picture of the risks that are insured. Throughout the process we help policyholders gain a real understanding of auditable risk policies. Educating them on best practices to get and remain compliant with the audit requirement. Through education we are able to reduce costs and increase profits for Carriers and their Policyholders alike. Reducing the time and effort that Insurance Carriers, Underwriters, Agents, and Policyholders spend on the audit process.
How do we get policyholders to Comply with their audit?
Auditure comes from the Latin root word - aud - meaning "to hear/ listen", and that's exactly what we do.
We H.E.A.R. what policyholders are saying about their business and how they operate it. We take that info along with the required supporting documents, and in turn, are able to provide:
Honest Ethical Audit Results
The H.E.A.R. approach allows us to return compliant audits to our clients with fewer disputes and re-audit requests from policyholders. We believe that when an insured truly feels that you've listened and that you have a real understanding of what they put their blood sweat and tears into, they are less likely to be dissatisfied with the outcome of the audit. When the insured no longer has to ask- "Why am I being audited?" they can focus on providing the correct data necessary to bring their premiums in line with the risk their business represents. Sometimes the simple act of listening is all it takes.
And when an insured is trying to avoid audit compliance, our various tracking and skip tracing tools allow us to reach your hard-to-reach insureds and turn your non-productive audits into accurate data.
SEE HOW AUDITURE CAN IMPROVE AUDIT COMPLIANCE AND PRESERVE THE
CARRIER - POLICYHOLDER RELATIONSHIP
